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Logs

Session log

Trent Valley Physio & Rehab · Tomasz Nowak · 09:47

What went wrong

Cliniko answered 429 (too many requests) after 4 tries and asked to wait 58 seconds. The note is kept: Try again sends it.

Clinic
Trent Valley Physio & Rehab
Practitioner
Tomasz Nowak
Cliniko appointment
Id not in the log · 15 Oct 17:00
Recording
22:00
Parts
Appointment 22:00

Timeline London time

  1. 09:47

    Cliniko refused the note Error
    • HTTP 429
    • 4 retries, wait 58 s
    • Cliniko’s reply not kept
    Metadata
    {
      "ref": "L-06",
      "action": "cliniko_error",
      "level": "error",
      "at": "2026-10-16T09:47:00+01:00",
      "clinic": "trent_valley",
      "user": "tomasz.nowak@trentvalley.test",
      "data": {
        "http": 429,
        "retries": 4,
        "reset_s": 58
      }
    }
Mockup notes

Session log: every step in time order, with codes, durations and tokens. “Metadata” opens the raw line, which never holds patient content.

When Cliniko refuses a note, its reply is not kept: it can hold the patient’s name.

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